About VPN — Including Connection Check

What's VPN (Virtual Private Network)?

GlobalProtect VPN connects students, faculty, and staff to campus-restricted resources. To access VPN, you must use Duo multi-factor authentication (MFA). Duo MFA enhances the security of your Marquette account by using a secondary device to verify your identity.

Connection Check: Am I Currently on VPN?

Not seeing a result? Go to the article webpage.

Install and Use VPN

Troubleshooting

Confirm GlobalProtect VPN is running on your device.
- For Windows, check the GlobalProtect icon in the Windows taskbar.
- For macOS, check the GlobalProtect icon on the top menu bar.
Make sure you entered your Marquette username — not email address — and password correctly.
In the connect prompt, confirm GlobalProtect lists vpn.marquette.edu in the portal field.
Use the "Am I Currently Connected to VPN?" check above to verify your connection status.
Have a new mobile device? If your previous mobile device used the Duo mobile app, place a service request to authorize your new device to use Duo.
Are you missing a Duo push notification to verify your VPN access? Try these troubleshooting tips.
- Troubleshooting Duo Push notification issues on iOS devices
- Troubleshooting Duo Push notification issues on Android devices

Getting Help

Request Duo Multi-Factor Authentication enrollment email
Report a VPN issue
Place a service request for questions about VPN